After a solution has been sold (whether it’s to a consumer or a business), it needs to be supported. Being both a b2b vendor and a customer, I’ve seen both sides of this (often ugly) coin. I’m blogging about my experiences supporting my customers, and getting support from other vendors and solution providers.
In addition to just babbling about my personal experiences, hopefully I can actually contribute something, too.
Microsoft keeps 14-day rolling backups of your SharePoint Online sites. That’s awesome – no need to take backups anymore, right? Not so fast. It’s not always so easy, and by just relying on these backups, you risk losing your data. Forever, I might add. This cautionary tale is about SharePoint Online, but I’d say you’ll need to take caution anytime you’re dealing with Microsoft’s automatic backups. The story starts with the client doing something unwise – a prime example would be them removing the root…Continue reading A cautionary tale of relying on the automatic backups in SharePoint Online
Localization and multilingual environments in SharePoint are an endless source of interesting issues and blog post topics. In one case, we had a tenant created originally in English, and a site collection created in Finnish. In this particular case, SharePoint somehow messed up the language settings and ended up requiring the use of localized managed property names on the search center of that site collection. Nowhere else, though. That ended up being unexpected, unintuitive, and unusable for the end-users. Description of the issue Typically, when…Continue reading Alternative Languages in SharePoint forcing the (cumbersome) use of localized Managed Properties
This is part 2 in my “One web developer’s story about the downfall of web hosting” series – a frustrating firsthand experience with a formerly-great web hosting provider taken over by EIG (Endurance International Group). You can find the first post here:EIG/Site5 review – Part 1, experience with Site5 before and after EIG takeover I was able to actually get most of the money EIG got from me back from them by opening a Visa claim. In this short post, I’ll try to explain how…Continue reading EIG / Site5 review – Part 2, the Aftermath
This article is part 1 in my “One web developer’s story about the downfall of web hosting” series; a frustrating firsthand experience with a formerly-great web hosting provider taken over by EIG (Endurance International Group). You can find the second post here:EIG / Site5 review – Part 2, the Aftermath Okay, so this is going to be a bloggish rant about EIG – Endurance International – a web “hosting” company that’s ruining the web for everyone. If you hate salty rants, browse something else, please!…Continue reading EIG/Site5 review – Part 1, experience with Site5 before and after EIG takeover
