I was able to actually get most of the money EIG got from me back from them by opening a Visa claim. In this short post, I’ll try to explain how you can stop your money from being funneled to EIG’s greedy hands, if your hosting provider was taken over by them.
What happened to Site5 (and others that were savaged by EIG)?
I was a customer of Site5 pretty happily for a long time, until Endurance International Group (EIG) took them over, wrecked their infrastructure, likely moved all of the customer data outside EU (which is against our laws) and let all of the customer support staff go. Site5 was not a cheap service provider, so I hated to see I was paying for premium service, but receiving potatos instead. And of course it was sad to see a once prominent web hosting provider fall to pieces like that.
My earlier post describes my experiences with them a little more accurately.