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Fixing Lenovo T460S Wifi connectivity issues (removing the evil versions of Intel Dual Bank Wireless-AC 8260 driver)

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I recently received a new work laptop - Lenovo T460S. A cute little thing with impressive performance and reasonably good battery life. However, what people frequently complain about online in regards to this laptop, is its absolutely, horribly awful wifi. This, in turn, is probably caused by its bad wifi chip, Intel Dual Band Wireless-AC 8260. And they're right - it's a load of crap.

The laptop out-of-the-box, at least for me, requires a very strong wifi signal. You need to be close to the router and without any obstructions, or you'll end up with a connection like mine - see the screenshot below of me pinging Google's DNS servers:

Ping timeouts

Ping timeouts

So, I had a connection like that, while another laptop right next to that machine was connected in the same wifi but scored constantly under 200ms ping times to the same server. That's not very impressive from a brand-new laptop. The real fault lies within the drivers, though - the machine uses a wifi chip called "Intel Dual Bank Wireless-AC 8260", which apparently Intel has been publishing just worse and worse drivers for.

Wifi driver version

Wifi driver version - Intel Dual Bank Wireless-AC 8260

When I got the machine, the driver's date was 30.10.2016, so it was fairly fresh (got my laptop at the start of 2017). That's the driver with constant timeouts and the one that Intel probably used all their skills on to mess it up as badly as they could.

The simple solution to (at least my) wifi problems on this laptop, is uninstalling the driver and using an older version of the driver as possible.

How to uninstall the driver and use an older version to fix connectivity issues

  1. Uninstall the drivers

    That's achieved by uninstalling the drivers as many times as you can until finally you can't uninstall it anymore and it defaults to something like this:

    Intel Dual Bank Wireless-AC 8260 default driver
    Intel Dual Band Wireless-AC 8260 default driver (technically speaking, the Uninstall -option should be disabled at this point, but after restarting the machine before taking the screenshot it was re-enabled)

  2. Remove the driver from your system

    Every time you click "Uninstall", also remember to actually REMOVE the driver from your system. Otherwise, you won't achieve much.

    Uninstalling drivers

  3. Ping

    This is what the ping on bad wifi looks like after removing the fresh driver and using an older one:

    Normal Ping
    Pretty normal ping. Still not good, but the wifi was a crappy one!

At least for me, the uninstallation process far fairly straightforward, and I wasn't even required to reboot my machine before the wifi started working again. You might have to uninstall quite a few driver versions though, so repeating the steps for uninstalling, searching for the device, and uninstalling again a few times might be necessary.

Issues with Windows Update

What I haven't found a solution for yet, is Windows 10's tendency of forcing updates on the driver. Every time you notice your wifi connectivity becoming super bad, go and roll back your driver, or if that doesn't help, uninstall it time and time again. There's a good chance the wifi will start working again.

When I find a way to block the driver from ever updating, I'll update it here :)

Comments

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Require Ferdinand
2017-02-19 06:18:55)
It's a shame you don't have a donate button! I'd most certainly donate to this excellent blog! I suppose for now i'll settle for bookmarking and adding your RSS feed to my Google account. I look forward to brand new updates and will share this website with my Facebook group. Talk soon!
2017-08-20 22:20:13)
My wireless connection fails constantly, no matter where I am. I called Lenovo support today and they had me update the BIOS, uninstall the wireless adaptor driver and reinstall it. Nothing works.
2017-08-29 14:17:42
I feel you, mate. When the connection just kept failing, I ended up using my phone to connect my laptop to wifi - and that tells something about Lenovo's (or Intel's?) quality assurance process. Can't believe they let crap like this ever reach customers...
Dmitry
2018-04-12 02:59:10)
There is only one real solution: replace this piece of garbage with new wifi card and never buy any laptop from vendor that uses 8260.
2018-04-12 16:51:16
It's an embarrassingly bad chip and quite a shoddy driver, I agree. Wonder how Intel could mess it up so badly. Guess it's the lack of competition? :P It's a real shame, too, since the laptop is otherwise quite ok.
Juaco
2019-04-03 23:42:31)
Hi, im unaible to roll back the driver, the option its not enabled. I tried downloading old drivers, but i have had no luck installing. Any solves, im not that good on computing XD
2019-04-04 16:24:57
Hi Juaco! Do you have the same network card? I noticed that at some point Windows Update started offering a lot newer driver, which is also somewhat stable - so I haven't had to do this operation for a while anymore. If you do need to uninstall the driver, the device management is probably the easiest way (and that's also the way that's described in the article). Just keep uninstalling the versions until you get the oldest one available ("Uninstall" turns disabled). Hope this helps!
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